• NIHE Homeless Advice Centre
    90317000
  • Housing Rights Service
    90245640
  • NIHE after-hours homeless service
  • Armagh & Dungannon
    37522381
  • Banbridge & Craigavon
    38334444
  • Belfast & Co. Down
    90565444
  • Coleraine Cookstown M'felt
    94468833
  • Derry
    71345171
  • Enniskillen
    66324711
  • Newry & Mourne
    30835000
  • Omagh
    82245211
  • Homeless NI

 

 

Homeless? Experiencing housing difficulties? click here for information

 
 

CHNI Job opportunity: Admin Assistant

Job Title : Receptionist/Administrative Assistant
Location : CHNI Offices, Belfast
Salary: NJC scale point 5, £12,312 p.a.
Hours: 35 hours per week
Length of contract: Temporary post to cover Maternity Leave

Application pack

Please note - forms should be downloaded and saved to your pc before completing - (opening and completing whilst still online is unreliable and some forms have been returned empty).

 

recent news

CHNI Mental Health Conference 2012

 
facilities for hire - CHNI facilities for meeting and training events

Homelessness Awareness Week 2011

 
European Parliament Adopts Resolution on EU Homelessness Strategy
Toolkit: Providing and Managing Housing Services for Homeless People
 
 
 

Mental Health Today and Tomorrow

One day conference exploring the priority of mental health within care services in a changing society. The King’s Hall, Belfast. Thursday, 9 February 2012. To book / more info, click on image or follow this link

   

Room facilities / packages for hire

 

Pressure on space for meetings and for training purposes is high in most busy organisations these days. Yours may be no exception.

If this is the case, then CHNI has facilities for hire that will be the perfect solution. Click here

   
   

This year's Homeless Awareness Week took place on Friday 25th November - Saturday 3rd December. 

CHNI invited organisations who work with disadvantaged homeless people, and other voluntary and Community organisations across Northern Ireland to become involved - and many responded.

click here for a review of the week

 
 
 
 

European Parliament Adopts Resolution on EU Homelessness Strategy

On the 14th September 2011, the European Parliament adopted a Resolution calling for an EU homelessness strategy.  
 
With this Resolution (B7-0475/2011), adopted by a large majority, the European Parliament sends out a strong political message that homelessness is an urgent issue, on which the EU must step up its co-ordination and support of Member States’ policies. This requires building on previous work at EU-level in order to deliver an ambitious, integrated European homelessness strategy that can make concrete progress in the fight against homelessness.
 
For more, please see FEANTSA 's (European Federation of National Organisations Working with Homeless People) press release (pdf).

back to news

 

 

 

Breaking Down the Myths: Providing and Managing Housing Services for Homeless People. A Toolkit for Housing Practitioners

This FEANTSA  (European Federation of National Organisations Working with Homeless People) publication was released in September 2011.

This toolkit was drafted by Donal McManus, Executive Director, Irish Council for Social Housing in co-operation with the FEANTSA office and the members of the FEANTSA Housing Working Group.

The toolkit is primarily aimed at housing practitioners who provide/wish to provide housing to formerly homeless people. It is also targeted at social service providers who work in partnership with housing providers to support homeless people in moving onto, and sustaining their housing. Its contents may also be useful for housing practitioners working with vulnerable groups more broadly, particularly those with ongoing support needs.

View here (pdf).

back to news

 
 
 
 
For Latest Job Vacancies in the sector, click here
 
 
 
 
 

Are You Homeless or Facing Housing Difficulties? Help is at hand

This page will list a range of support and advice organisations who you should contact, or who can offer you support if you find yourself homeless or threatened with homelessness. Click on the link to go to the relevant sections.

Where you should go first
Self-referral Accommodation & Support
If you need Housing Advice or want to know your rights
 
If you are a young Person
If you are a Migrant Worker
If you are a refugee or asylum seeker
 
Homeless NI
Other Links and contacts
 
 
 
 
 

If you are currently experiencing housing difficulties or are homeless, there are a number of options open to you:

Your first stop for help should be:

Northern Ireland Housing Executive (NIHE).

If you think you are homeless or at risk of becoming homeless you should contact the NIHE as soon as possible on 03448 920 900.

Homelessness is dealt with through NIHE Area Offices, or in the case of Belfast through its dedicated Homelessness Services Unit (HSU).

out of hours

If you need to talk to someone outside office hours there's a useful list of contact numbers on the NIHE site: http://www.nihe.gov.uk/index/contact_us_home/out_of_hours.htm

If you become homeless or are at risk of becoming homeless on the 13th July, you should telephone 028 9024 6111 for all areas in Northern Ireland.


After 5pm, Homelessness assistance may be accessed through the after hours service as detailed above.

  • Inner Belfast, Greater Belfast, North, Mid and East Down areas 028 9056 544
  • Newry and Mourne 028 3083 5000
  • Armagh & Dungannon 028 3752 2381
  • Banbridge & Craigavon, 028 3833 4444
  • Fermanagh 028 6638 2000
  • South Tyrone 028 8772 2821
  • Magherafelt/Cookstown 028 9446 8833
  • Omagh 028 8283 3100
  • Londonderry,Limavady, Strabane 028 7134 5171
  • Antrim and East L/Derry 028 9446 8833

 

Am I homeless?

If you are unsure whether you are homeless or not / eligible for support, see the following sources of information:

Also see our publication about how the NIHE make homelessness decisions.

  • Housing Rights Service: 028 9024 5640
  • Law Centre NI, Belfast: 028 9024 4401
  • Law Centre NI, Derry: 028 7126 2433
  •  
     
     
     

    Self-referral Accommodation & Support

    There are a number of self-referral Accommodation and Support services available that you can contact directly. The immediate help these accommodation providers will be able to provide will vary depending on vacancies.  

    To access contact details, visit Homelessni online directory

    Homeless Northern Ireland gives up to date information about 400 hostels, advice and support services. To download a document (PDF) with instructions how to use the site, click here

     
     
     
     

    If you need Housing Advice or want to know your rights...

    If you require housing advice related to renting accommodation, debt, or threat of homelessness, contact Housing Rights Service. 

    You can contact Housing Rights Service on 028 90245640 for free, independent housing advice Monday to Friday. If you need advice on homelessness, repairs or renting a home, call between 09.30 and 13.30.  If you need advice on mortgage or rent arrears, call between 09.30 and 17.00.

    To visit Housing Advice NI, click here. This site provides free, reliable and practical information on housing and homelessness issues with pages specifically produced for young people.

     
     
     
     

    If you are a young Person...

    If you are a young person faced with housing difficulties or homelessness, please visit this link.

    For further information about your rights, visit Housing Advice NI pages, click here.

    remember, you can contact Housing Rights Service on 028 90245640 for free, independent housing advice Monday to Friday. If you need advice on homelessness, repairs or renting a home, call between 09.30 and 13.30.  If you need advice on mortgage or rent arrears, call between 09.30 and 17.00.

     
     
     

    Homeless NI - information for professionals and public alike... 

    Homeless Northern Ireland is web site for professionals and members of the public alike. The site gives up to date information about 400 hostels, advice and support services. Help you need, when you need it. 

    You can access Homeless NI from this site - just click on the Homeless NI tab at the top of the page or click here

    To download a document (PDF) with instructions how to use the site, click here

     
     
     

    advice for foreign nationals

    There are a number of different categories of foreign nationals in Northern Ireland. Each of these groups will have varying rights to work and to support (including benefits and housing). It follows, that there are various sources of help and information relevant to each category of foreign national.

    Laws and regulations concerning foreign nationals are complicated and it is best to get expert advice about your specific situation. This page provides links to various sources of help and information.

     
     

    advice for migrant workers

    Individual foreign national's rights vary according to their country of origin and distinct category as a migrant worker.  

    Migrant workers can be:

    • EEA (European Economic Area) and Swiss nationals, A8 nationals (Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovak Republic, Slovenia);
    • A2 nationals (Romania and Bulgaria);
    • Work permit holders, sector-based scheme workers, working holiday makers, highly skilled migrants (non-EU nationals); or
    • Undocumented (non-UK nationals working in the UK illegally).

    Your rights and entitlements in Northern Ireland will depend upon your distinct category as a migrant worker, as well as your country of origin. Contact the UK Borders Agency to find out more about migrant workers' rights in UK.

     

    The Housing Executive has a legal duty to give housing advice and information on preventing homelessness to anyone who asks in Northern Ireland.

    Laws and regulations concerning migrant workers are complicated. If you need information about your legal status or help with immigration issues, contact a qualified immigration adviser, such as the Law Centre NI. All agencies providing immigration advice should be registered with the Office of the Immigration Service Commissioner (OISC).

    useful organisations

    Housing Rights Service 02890 245640 www.housingrights.org.uk
     
    Housing Rights Service provide specialist independent housing advice, advocacy around general housing issues, including arrears, eviction, harassment, and homelessness. Call to arrange appointment. Helpline (on number above) operates between 9.30am - 1.30pm. 

    Law Centre NI 

    Belfast: 02890 279398
    Derry: 02871 262433

    http://www.lawcentreni.org/about-us/contact-us.html
     
    Law Centre (NI) has offices in Belfast and Derry. They provide advice to clients on a referral basis: to access their advice services, you must either go through one of their member organisations or contact an independent advice centre or Citizens’ Advice Bureau who will refer you where appropriate. 

    Citizens’ Advice Bureaux 02890 311611

    Citizens Advice Bureaux (CABx) can provide general advice on people's rights and entitlements. List of CABx available from homeless NI site (opens in new window). 

    EMBRACE NI http://www.embraceni.org/

    0796 992 1328

    An inter-church organisation with a focus on support of foreign nationals, including refugees and asylum seekers.

     

    NICEM http://www.nicem.org.uk/what-we-do/support-to-migrants

    028 9023 8645 and 028 9031 9666

    NI Council for Ethnic Minorities run advice clinics where we assist those who come for help every Thursday evening between 5.30pm and 8.00pm in the Belfast Migrant Centre, 2nd Floor, Ascot House, 24-31 Shaftesbury Square, Belfast BT2 7DB.

    Homeplus NI

    Outreach / drop-in centre  www.homeplusni.org 
     
    02890 248521

    Email manager@homeplusni.org
     
    Drop-in day centre for foreign nationals, destitute foreign nationals and street outreach services for anyone sleeping rough in Belfast (8pm - 11pm daily). Provides meals, clothing, sleeping bags and shower facilities. Advice and assistance on completing forms for benefits, housing and employment. Daily job searches and access to emergency accommodation. Weekly nurse led health care clinic.

    Address: 109 Botanic Avenue, Belfast, BT7 1JP.

     
    Migrant Worker's Support Network (MWSN): http://www.mwsn.org/
     
     
     

    Online sources of advice / useful guides

    Housing Advice NI  02890 311611 http://www.housingadviceni.org/advice-for-migrant-workers.html

    This website has been developed by Housing Rights Service and aims to provide reliable independent housing advice and information to the public in Northern Ireland. As well as providing general advice, the site also provides migrant workers information in several different languages.  

    • Pycckий
    • Slovenský
    • Português 
    • Lietuviu
    • Polski
    • English

    Housing rights guidance also available (English): http://www.housingadviceni.org/migrant-workers-getting-advice.html

    Law Centre NI - know your rights booklets available for download
    Copies of ‘Your Rights in Northern Ireland: a Guide for Migrant Workers’ are available for download free of charge from the Law Centre in the following languages:

    • Slovak
    • Latvian
    • Lithuanian
    • Tetum
    • Portuguese
    • Polish
    • Russian
    • Romanian
    • Chinese

    Immigration Advice Booklet (PDF) http://www.lawcentreni.org/Publications/Immigration%20Advice%20Booklet%202010%20web%20version.pdf


    This booklet tells people where they can get immigration advice in Northern Ireland. Twenty-one languages: English, Albanian, Arabic, Bulgarian, Cantonese, Czech, Farsi, French, Hindi, Hungarian, Lithuanian, Mandarin, Polish, Portuguese, Punjabi, Romanian, Russian, Spanish, Tetum, Turkish, Urdu.

    Refugee Action Group Information Pack for Asylum Seekers (PDF) http://www.lawcentreni.org/Publications/Migrant%20Workers/RAGActionPack.pdf


    A Refugee Action Group publication with important information for asylum seekers who may be detained in Northern Ireland. (The Law Centre is a member of Refugee Action Group)

     
     
     

    Online directories

    To access up to date information on advice agencies,temporary accommodation, and others who can help you,  use these online resources list.

    Multi-Cultural Resource Centre list of support organisations:

    page provides links to  Local Black and Minority Ethnic Community Groups, support and advice for these groups: http://www.mcrc-ni.org/index.php?option=com_content&task=view&id=1&Itemid=4

    Homeless NI - www.homelessni.org

    Homeless Northern Ireland has information on over 400 services that can help homeless people and those at risk of homelessness. It includes emergency accommodation and other advice and support services. Click here for more about how to use the site. 

    Electronic Immigration Network http://www.ein.org.uk/


    Searchable directory of information on immigration and refugee law of the United Kingdom and Europe. http://www.ein.org.uk/experts/?q=experts

     
     
     

    If you are a refugee or asylum seeker...

    as well as any of the links / organisations above, you can contact:

    Bryson One Stop Service for Asylum Seekers

    Tel: (028) 9043 9226
    Emergency out of hours number for claimants in need of assistance: (028) 9024 2025

    http://www.mcrc-ni.org/index.php?option=com_content&task=view&id=13&Itemid=18

    A 24-hour advice and support service for refugees and people seeking asylum. Contact: Bryson One Stop Service, 9 Lower Crescent, Belfast, BT7 1NR

    The Refugee Action Group Immigration Detention Helpline - Tel: 0800 840 0495

    A free and confidential helpline available out-of-hours for anyone who is stopped and detained by Immigration Officers in Northern Ireland. A trained volunteer will notify the detainee’s family where possible and contact an Immigration Adviser who may be able to assist the detainee in challenging his/her detention.

     

    Northern Ireland Community of Refugees and Asylum Seekers (NICRAS)

    Tel: 028 9024 6699 Email:  nicras@hotmail.co.uk

    if you are at risk of detainment or deportation: emergency out of hours number: 0794 8727014


    This community group for refugees and people seeking asylum aims to support the integration process while consciousness raising, campaigning and informing people about the legal situation. The group also organise social and fundraising events.

    Contact: NICRAS, 143A University Street, Belfast, BT7 1HP

    NICRAS holds a weekly lunch-time Drop In: Thursday 12.00-02.00. contact: 028 9024 6699/0794 872 7014

     
     
     
     
     

    CHNI supports the Human Rights Consortium's campaign for a strong and inclusive Bill of Rights for Northern Ireland

    click button to visit site & send your own petition to MLAs

    Member Button
     
     
     
    Council for the Homeless NI. Charity No. XR2272; Company No. NI27577.