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General News
In response to the growing number of foreign nationals presenting as homeless, and the barriers which language can present, The NIHE agreed to fund a language service in accommodation projects last year.
The NIHE have recently changed providers for this service from Language Line to the The Big Word.
Your project has been assigned a new identification number which enables you to access this new system. This information, along with further information and poster, have been posted to you a few weeks ago.
Your I.D. number is confidential and should only be used by relevant staff. It cannot be given to clients or other agencies, as the service is extremely costly and usage will be monitored by The Executive.
If you have any problems or queries regarding the new system, please contact Lara Bamford on admin@chni.org.uk or (028) 90 246 440. We hope this will help you in your future.
| Summary of thebigword on-call language service |
| step 1: call 0800 321 3026 |
| step 2: enter your access code |
| step 3: enter the 1, 2, or 3 digit language code |
| step 4: once connected, stay on the line |
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